Multi-Agency Coordination Development in Contemporary UK Social Care Sector

In contemporary UK, social care services have become a prime area of focus. Particularly in the wake of the events of Rotherham, the UK government and social care policymakers are striving to create better social safeguards for children. On the other hand, the Care Act (2014) has emerged as a very important, innovative, and dynamic framework for adult social care.


Coordination of various agencies and functions to provide enhanced social care. Image via Google Images and Pusat Materi

The combined effect of the events of Rotherham and the Care Act has shown that both vulnerable adults and children in general need social attention as well as assistance from the local authorities. The reasons are diverse. Firstly, children may hesitate to report or may not understand the gravity of the situation when they face an incident of sexual exploitation (Jay 2014). So the juvenile population needs extensive and immediate attention. Secondly, establishment of integrated adult mental health services shows that instances of mental disorders are not only becoming more preponderant but also being left unattended Care Act (2014). Thirdly, the government’s urge to establish more coordination across the various agencies at local levels is creating ample scope and serious requirement of multi-agency social care network development. The government of UK is advocating that both social programmes and technological advancements be implemented to cater with the complex needs of potential victims of abuse (Multi-Agency Working and Information Sharing Project 2014).

The technical aspects of multi-agency coordination are dependent on IT integration and use. Without exploiting the merits of Internet and database technologies, it is difficult for policymakers to come up with a more practical idea for social welfare in the 21st century. For example, an easily accessible website of the local social care network may help a victim to report about his/her plight via emails or online complaint submission options. Multiple agencies are active at the level of every British county for protecting the vulnerable populations and detecting the potential victims. Hence, success rates of multi-agency frameworks will vary directly as the number of local social care units that actively network with each other. Contextually, unification of the different non government organisations and local authorities is necessary. In conclusion, one can state that “to achieve effective inter-agency working, agencies may consider that there are merits in establishing a multi-agency management committee” (Department of Health 2001, p. 15)


  1. Care Act (2014), London: The Stationary Office
  2. Department of Health (2001), No Secrets: Guidance on developing and implementing multi-agency policies and procedures to protect vulnerable adults from abuse, London: Home Office
  3. Jay, A. (2014), Independent Inquiry into Child Sexual Exploitation in Rotherham 1997-2013, Rotherham: Rotherham Metropolitan Borough Council
  4. Multi-Agency Working and Information Sharing Project (2014), London: Home Office

Servant Leadership Style: A World Less Explored

The theory of servant leadership style is based on variations in human nature. There are some people around us who wish to serve. They are inclined to do some service for others. They consider that their employers, their society, or their commitments should be prioritized aptly. This kind of person thinks about the community or the organization first. When a person like this ventures ahead to embark on a leadership role, then he/she may adopt a servant leadership style. This is, in essence, a psycho-behavioral leadership framework. This leadership style is very much centered on the attitudes, actions, and traits of the leader concerned. These leaders are inclined to lead from front and consistently mentor their followers. Yet, experts like James Heskett notes that servant leadership style is not very popular. However, Heskett (2013) also thinks that servant leadership should have been a more widely adopted leadership paradigm. Although servant leadership style is not suited for everyone, it is very productive and follower oriented. In the article “Why isn’t servant leadership more prevalent?“, Heskett (2013) has focused on both the theoretical and practical aspects of this topic.

Nevertheless, it is advisable that real world situations are not great places for experiment. Since there is enough scope for more experiments and research on servant leadership style, it still remains only a second option.

Image via Wikipedia and Google Images

Some Fundamental Thoughts on Leadership

In business, leadership is concerned with multidimensional managerial and administrative aspects principally related to industry, commerce, economics, technology, and political farsightedness. Of late, leadership has become perhaps the most attention grabbing area of management sciences. It will not be completely wrong if we define leadership in the following way: Leadership can be defined as a sustained process that helps an individual to derive desired results with the help of his or her followers, superiors, subordinates, and peers and deliver optimum performance for the well being of the society and the world at large. Leadership theories basically focus on the qualities that create the difference between a person who is a leader and a person who is a follower but not a leader. In special circumstances, a follower may also behave like a leader. For example, suppose you know French but don’t know German and I know German but don’t know French. Now, we enter a language exchange. In doing that, you will have to use your leadership qualities while you would teach me French. And I will have to use my leadership qualities when you would sit to learn German from me. In this way, leader-follower roles may get interchanged. Also, during crisis, a subordinate may lead his or her superior without even a proper permission or formality. A widely known example is Napoleon Bonaparte of France. On an occasion in his early career, regardless of his authorities and without waiting for instructions, Napoleon had opened fire on a hostile mob with explosives and canons.

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Social Shaping Theory

In order to understand the social shaping theory, a researcher must explore the works of Mackenzie and Wajcman (1985). The authors, in fact, pioneered the concept of social shaping as put in an organised way in their research on the basis of historical analysis. Earlier, scholars like Dosi (1982) had tried to draw attention of the academic world towards influence of society on technology. Dosi (1982) marked technological developments of almost all categories as consequences of an intricate interplay between different economical and institutional factors in the human society as a whole. Although this practically turns technological determinism almost upside down, inclusion of institutional factors remains quite practical and necessary in the context of giant corporations and capitalist democracies. As put forward by the experts like Williamson (1975) and Mackenzie and Wajcman (1985), corporations approach plays an important role to investigate the function of the different corporate institutions behind financing the various support mechanisms for technological research.

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